User Guide
Passwords
You can reset Passwords and Authenticators in the User Management screen.
IMPORTANT! Always use a strong password. A strong password is at least 10 characters long. It must include at least 1 alpha character, 1 uppercase, 1 lowercase, 1 number, and 1 special character (#$%-&*+!). Use only passwords which conform to these rules.
Reset a Password
1. Locate the user in the User Management list.
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In the far right column, click the more options menu.
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Click Reset Password.
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Click Send to send the password reset or Cancel to discard.
Reset an Authenticator
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Locate the user in the User Management list.
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In the far right column, click the more options menu.
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Click Reset Authenticator.
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Click Confirm to reset the authenticator or Cancel to discard.